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BA Communications · Email

Email that knows the client, the property, and the deal.

Send and receive email inside the platform. Every message linked to the client record. No more switching between inbox and CRM.

Client inbox
Client
Sarah MitchellBuying - Lower North Shore
Shortlisted
Linked property
8 Raglan StMosman NSW$2.35M
Every touchpoint logged
Timeline4 touchpoints
Email sentOpenedShortlist of 3 homes2h ago
Video call24 minAI summary - 3 inspections booked, Mosman prioritisedyesterday
Email received"Loved 8 Raglan St"yesterday
Video call bookedBookedThu 2pmupcoming

The inbox and the CRM are two different worlds. Neither knows what the other is doing.

Buyers agents send dozens of emails a day, property updates, inspection confirmations, offer summaries, settlement reminders. Every one of those emails lives in Gmail, completely disconnected from the client record. When a client calls, the agent has to search two systems to find context. When a staff member leaves, the email history goes with them.

Email inside the platform keeps every message linked to the client record, the property, and the deal stage.

Full email history

Every email, in the client's timeline.

Send and receive email inside the platform. Every message is linked to the client record, the property, and the deal stage, so the full picture of every relationship is one click away.

  • Send from the client profile, not from the inbox - compose and send email directly from a client profile, a property record, or a deal stage, and the email is logged automatically with no copy-pasting into the CRM
  • Every email and every reply in one place - inbound and outbound emails are captured and attached to the client profile automatically, visible in the client timeline alongside calls, messages, and notes
  • No more blind spots in client communication - every email sent by every team member is visible in the platform, so principals see the full picture and nothing falls through the cracks
Client inbox
Client
Sarah MitchellBuying - Lower North Shore
Shortlisted
Linked property
8 Raglan StMosman NSW$2.35M
Every touchpoint logged
Timeline4 touchpoints
Email sentOpenedShortlist of 3 homes2h ago
Video call24 minAI summary - 3 inspections booked, Mosman prioritisedyesterday
Email received"Loved 8 Raglan St"yesterday
Video call bookedBookedThu 2pmupcoming

Email connects to everything.

Every message logs to the client record and threads through the CRM, sequencing, integrations, and branded templates.

Email

  • Client Profiles

    Every email logged against the client record automatically.

  • BA CRM

    Email history feeds into the full client timeline in the CRM.

  • Email Sequencing

    Planned: emails joining automated sequences triggered by deal stages.

  • Email Integration

    Connect your Gmail or Outlook mailbox and your client email reads into the CRM, matched to the right record.

  • Branded Emails

    Send professionally branded emails using the agency template.

Retires the workarounds buyers agents run today.

Logging email into a CRM by hand, and pasting it into a client note.

One platform does it all

Everything those tools did, in one place.

  • Email logging
  • Automatic filing

Every email. Linked to the client. Logged automatically.

Email is one part of BA Communications, the complete communication stack for buyers agents.