Everything a buyer’s agent needs toattract, convert, onboard, search, buy, settle and grow.attract.

• An enquiry becomes a contact

  An enquiry from your profile, a form or your own site arrives as a person you can work, with an opportunity open.

• The buyer's number, straight away

  A lead arrives with their name, phone and email on it, ready to ring.

• A booking page of your own

  Send one link and stop trading five emails to find a time.

• The booking creates the record

  A stranger books and you have a contact, an appointment and a diary entry, without typing.

• Your look on the page

  Your colour and your details, so it does not read as a generic booking tool.

• Build the form you actually ask

  Blocks you arrange yourself, in your own words and your own order.

• Your branding on it

  Your colour and logo, on a page that carries your name rather than ours.

• A submission becomes a contact

  The brief arrives as a person in your pipeline, with what they want already filled in.

• Essentials always collected

  Name, phone, email and the core of the brief are never optional, so you are not chasing what should have been asked.

• More than one form

  A first-contact form and a full brief are different asks. Keep both, each on its own link.

• Public form link

  Publish the form under your profile, share the link, or put it on your own website.

• Buyers find you by suburb

  Someone searching their own suburb finds you and writes to you, and the enquiry lands in your CRM.

• Your brand on the page

  Your logo, colours and specialities, not a directory template with your name at the top.

• The purchases you have made

  A portfolio of real buys, with the suburb, the type and what you achieved.

• Awards and recognition

  What you have won, shown where a buyer is deciding.

• Room to actually write

  Articles on your profile with ten times the characters, on the page a buyer reads before they ring anybody.

• Your profile on your own website

  An embed code and social share links, so the same reviews and portfolio sit on your site without a second version to keep current.

• An address with your name in it

  buyersagents.com.au/your-name rather than an id, with the accounts you already post to on the end of it.

• Onboarding wizard

  Six steps to a published profile, and you can stop and come back to where you left it.

• Languages

  The languages you speak, which buyers can filter the directory by.

• Identity verification

  Verify who you are, and the badge shows on your page.

• Leads

  The enquiry, with the buyer's name, phone and email, ready to add to the CRM.

• One page for the business

  The agency page, with every agent on it, alongside their own profiles.

• Your brand across the team

  The agency's colours on your client portals and emails, so the team reads as one firm.

• The team's enquiries in one place

  An enquiry from the agency page goes to your primary agent, and lead sharing stays private to each agent.

• One record per person

  Name, phone, email, address, company and ABN for every buyer, seller and referrer you deal with.

• The contact's whole history

  Every call, email, document, note and property against them, in date order.

• Bring your spreadsheet in

  Matched by email against who you already hold, row by row, and the whole import can be undone if it went wrong.

• Drag a client to the next stage

  On stages you name and order yourself, not a fixed set somebody else chose.

• Set a rule on a lane

  Quiet for 14 days, or an overdue next step. You see who matches, and nothing moves without you.

• The next five things to do

  Read off your own pipeline, so the queue is not a blank page on day one.

• A playbook per kind of buyer

  First home buyer, property investor, and someone buying a home to live in. What each wants, and what they push back on.

• Tags

  Label people the way you work, and filter the list by the tag.

• Email from your own address

  Add your business domain, verify it, and mail leaves as you rather than as us.

• Every email files itself

  Connect your Gmail or Outlook mailbox, and every message sent or received lands on the contact's timeline without you moving it.

• A reply lands back on the record

  They answer from the mail app they already use, and it comes back to the conversation here.

• Sending, sent, delivered or bounced

  The state of every message you send, against it on the client's timeline.

• Blocks that fill themselves

  A block you drop into a message takes its figures from the client's file and the property data.

• Mail client

  Folders, threads, replies and a compose window, inside the CRM.

• Email dock

  Write to any contact from any screen, without leaving what you were doing.

• Mailbox connection

  Connect your Gmail or Outlook mailbox, sync your mail in, and send one to one from your own address.

• Bin

  Deleted mail waits in the bin until you empty it, or until its retention period clears it.

• Start a call from the top bar

  The client's file stays open beside the call, so you are not talking from memory.

• Your client opens a link

  No account, no app, nothing to install before they can join you.

• Every call logs itself

  Against the contact, on their own tab, without you writing it up.

• The transcript, line by line

  Saved as the call runs, and everyone on it is told before transcribing starts.

• Next steps become tasks in a click

  The recap lists what you agreed, and each line goes onto your queue when you press it.

• One grid for everything

  Inspections, appointments and activities on the same calendar, not three.

• Every entry knows its client

  Open an appointment and the record it belongs to is one click away.

• Two-way Google sync

  Your own commitments block the times a buyer can take, and what a buyer books shows up in Google.

• Day, week and month

  Three views over the same diary.

• Reminders that go out for you

  The client gets the reminder before the inspection without you writing it.

• A moved time tells everyone

  Change an appointment and the people on it are told, with the new time.

• Meetings list

  Who has booked you, and when, in one list.

• Working hours, per day

  Say when you are available once. Tuesday afternoons off stays off.

• Appointment types

  A 15 minute intro call and a 90 minute inspection are different things, with different rules.

• Only free times are offered

  Availability is worked out against your calendar, so nobody books over something.

• It reads your own records

  Ask about a client and the answer comes from your pipeline, briefs, notes and mail - not from the internet.

• The buyers agent copilot that actions, not just responds

  Your BA Copilot can action direction requests by voice or type - an email to anyone in your contacts, a link to a video call with you, your buyer brief form for someone to fill in. Your wish is their command.

• Search, find and surface property data as you need it.

  Property facts are fetched and shown to you directly, never sent to be summarised.

• It drafts, you send

  Prose comes back as a draft on the screen you were already on. Nothing goes out on its own.

• It says what it cannot answer

  Asked something outside what it can reach, it says so rather than inventing an answer.

• Dictate instead of typing

  Talk to it, with the names and suburbs you actually use recognised.

• Your agreements as templates

  Built once with the fields marked, then reused. Your wording, not a generic form.

• Filled from the record

  The client's name and email, your licence and your fee come out of the CRM rather than out of your memory.

• Defaults set once

  Your fee, your terms and your business details, entered once and carried onto everything.

• Version history

  Every version kept, so you can see exactly what the client was sent.

• Place the fields yourself

  Where each person signs and initials - set on the document, not guessed at.

• Two buyers on one contract

  A couple both sign the same agreement, each with their own fields, and you can see who is outstanding.

• The client signs in a browser

  They open a link and sign. No account, no app, nothing to print and scan back.

• Chase the one who has not signed

  See who you are waiting on and send a reminder without rewriting the email.

• Send for signature

  Pick a state form, your own template or an uploaded PDF, add the signers and send it.

• Self-signature

  Sign your own document without sending it to anybody.

• Appointment link

  One link where the buyer confirms their details and signs the appointment in one sitting.

• Verify a client where you already work

  The identity check happens inside the client's file, not in a separate portal you log into once a quarter.

• A certificate that resolves

  Evidence the check was done, carrying a reference that can be looked up.

• The risk call, written down

  The rating on a client and a transaction, with the answers it was based on.

• Enrolment and officer on file

  Your AUSTRAC enrolment and your compliance officer, recorded where an auditor would ask for them.

• A starter program to work from

  The written program a small agency needs, drafted rather than left to you and a blank page.

• A company or a trust, not only a person

  Search the entity, verify it and its beneficial owners, and record who is covered by reasonable steps.

An identity check costs 20 credits and a company or trust check 40, taken from your balance when you run one.

• The brief drives the search

  What they tell you here is what their properties get matched against.

• Briefs matched against what is on market

  Their budget, beds, suburbs and deal breakers scored against live for-sale listings, ranked, with the reason each one placed where it did.

• Address search

  Look up any address Cotality holds.

• Suburb map

  An area on the map, with what is listed and what has sold.

• Suburb statistics

  Median, growth, days on market, rent, yield and sales volume.

• Four suburbs side by side

  The comparison a client asks for, in one table instead of four tabs.

• Watch a property

  Follow an address and hear when its price or its status moves.

• Screen a long list at speed

  Keep, dismiss, next - from the keyboard, without a page load between each one.

• Forty years of sales history

  What the market actually did, year by year, not a five year chart.

• Cotality connection

  Connect your Cotality account once, and every property screen works from it.

• Property search

  Search with filters, save the search, and pin what you want to come back to.

• Property page

  The due-diligence panel, the clients linked to the address, and the reports you have run from it.

• Inspection brief

  Scan the code at the door and the property's brief opens on your phone.

Property and address screens need your own RP Data login, connected once in your settings; the suburb map, the statistics and the comparisons do not.

• Cotality property profile

  The official report on an address, presented under your name.

• Suburb profile report

  The area research as a document, not a screenshot of a dashboard.

• Due diligence on one address

  Flood, bushfire, zoning, easements and the rest, collected into one report you can hand over.

• Answered or not, stated plainly

  A check that came back with nothing is shown as unanswered, never as all clear.

The due-diligence report costs 2 credits, taken from your balance when you run one.

• A channel for the deal, or the suburb

  Open to everyone at your agency, or private to the people you add.

• Type @ and they know

  Pick a teammate as you type. They see how many messages are aimed at them, beside the conversation.

Chat is for your agency, so it needs one - the roster is the people on it.

• Put the property on the screen

  They see the address you are discussing instead of hearing you read figures out.

• A shortlist per client

  Saved properties sit against the person they are for, not in one undifferentiated pile.

Property and address screens need your own RP Data login, connected once in your settings; the suburb map, the statistics and the comparisons do not.

• Download or send

  Save it, attach it to an email, or send the client a link.

• Filed against the client

  The report you generated stays on their record, so next month you know what they were sent.

The due-diligence report costs 2 credits, taken from your balance when you run one.

• Their own shortlist, live

  A private page showing your buyer the properties you found them, updated as you add.

• They tell you what they think

  Liked or dismissed, on the property, without a phone call. You see it on your board.

• Nothing to sign up for

  The client opens a link. There is no account to make and no app to install.

• You choose what they see

  Ruled-out properties, market data, price opinions and due diligence are each yours to show or hold back.

• Password

  Put a password on the page, and the buyer enters it once on their own device.

• Won becomes a delivery file

  Winning the client opens the delivery journey by itself. Nothing is re-keyed.

• State forms included

  The instruments a purchase actually needs, kept with the paperwork they belong to.

• Folders that make sense

  Filed by client and by kind, so finding last year's agreement is not an archaeology exercise.

• Executed copies file themselves

  The signed document lands on the client's file the moment it completes.

• Who signed what, and when

  A record of every signature with its time, kept with the document.

• The case diary

  Unusual activity recorded and dated, with what you did about it, behind its own password.

• Cash, recorded where the rules look for it

  Physical currency you received, in the register itself rather than a note on the client's file.

• What the record says, against what the file holds

  A journey's compliance record checked against the documents actually on the file, so the two cannot drift apart unnoticed.

An identity check costs 20 credits and a company or trust check 40, taken from your balance when you run one.

• Where the purchase is up to

  The stage the transaction has reached, so they stop ringing to ask.

• Switch it off when it ends

  Access is revocable. The engagement finishing means the link stops working.

• Contract to settlement, in order

  The stages a purchase actually goes through, not a generic project board.

• What is owed, and by whom

  The outstanding items at each stage, with the person they are waiting on.

• Paperwork sits with its stage

  Documents are attached to the step that needs them, so nothing is due before it makes sense.

• A drifting file surfaces

  A journey with nothing happening and nothing booked comes back to your attention.

• A client who has gone quiet comes back

  A signed client with no call, email or diary entry for 14 days is put back in front of you.

• Sales overview

  The funnel, where your leads come from and what each source returns.

• Morning letter

  What changed overnight, waiting on the Workbench.

• The Spam Act footer, on every send

  Every outgoing email carries the footer the Act asks for, without you writing it.

• Build the list from your own contacts

  Filter by type, tag, source and when you last spoke to them. Nothing is exported to another tool.

• A saved segment, not a saved list

  Coogee buyers you have not called in 30 days is a rule, so it finds different people next month.

• Send to everyone the filter found

  One tick takes every contact your filter matched, not only the page you can see.

• One opt-out covers everything

  Recorded once, and left out of every audience you build after it.

• Checked before a broadcast goes out

  Your bounce rate is read first, and a bad one stops the send.

• What went, and what came back

  Every campaign you sent, with who it went to and what was opened - the delivery and bounce figures are one click in.

• Composer studio

  Write a campaign in blocks, add the recipients, send yourself a test, then send.

• Templates

  Save a campaign as a template and start the next one from it.

• Headers and signatures

  Your header and your signature, set once and carried on every email.

• Automatic emails

  The list of emails the product sends on your behalf, so you know what your clients receive.

• Thirty days of movement, on one roll

  Price moves, off-market signals, new listings and suburb pulse shifts across the addresses you already watch.

Property and address screens need your own RP Data login, connected once in your settings; the suburb map, the statistics and the comparisons do not.

• Told if something changes later

  Monitoring keeps running after you cleared them, and raises a match for you to judge.

• What is outstanding, on one screen

  Your counters, your certificates and the obligation notices still open, without going into each file to find them.

• Every obligation, and where you stand on it

  The numbering is AUSTRAC's own, not a checklist we wrote.

• Five reports, stamped and dated

  The program, the annual report, the effectiveness record, the regulator pack and a client certificate, each one carrying the day it was made.

• The pack a regulator asks for

  What answers the request, collected for you rather than gathered by hand.

• Reviewing a client leaves a record

  A periodic review of the client, dated and kept on their file rather than in your head.

• Who on your team is trained, and who is not

  AUSTRAC's four e-learning modules, and which of your people holds each certificate.

An identity check costs 20 credits and a company or trust check 40, taken from your balance when you run one.

• The whole book, at a glance

  Every live purchase and where each one is up to, on one screen.

• A morning read

  What changed overnight and what is worth your attention today.

• A word with one teammate

  A one-to-one thread with anybody on your roster, started from the list.

• What is new, and what you have read

  A dot marks a conversation with something new. Opening it clears the dot.

• Fix it after you sent it

  Edit your own message, or delete it. A deleted message leaves a note in its place rather than a gap.

• Nothing you typed is lost

  A message the network refused stays in the thread with Retry and Discard.

• Live thread

  New messages appear as they are sent, and the thread catches up on its own when your tab comes back.

• Message history

  Scroll back through earlier messages. The whole thread is kept.

• Top-bar shortcut

  On a desktop, the icon beside the bell opens chat from any dashboard screen. On a phone, chat is a row in the menu.

Chat is for your agency, so it needs one - the roster is the people on it.

• Reviews you can answer

  Request them, reply to them, and appeal one that is unfair.

• Who looked, and what they did

  Views, enquiries and where they came from.

• The roster, in your order

  Who is on the team and how they are listed, decided by you.

• An owner and members

  Who can change the agency's page and who cannot.

• One program, read by the whole team

  Your approved AML program is readable by everyone on the team, exactly as it was signed.

• Settings

  The agency's details, and your Google reviews connected to its page.